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September 12, 2023

Lost or Mutilated Passport: How to Replace Your Kenyan Passport


Introduction

Losing your passport can be a stressful experience, especially when you're far from home or planning an important trip. A mutilated passport can be just as problematic, potentially causing delays and complications at border crossings. But don't worry, replacing a lost or mutilated Kenyan passport is a straightforward process if you know what steps to follow. This guide will provide you with all the information you need to replace your passport efficiently and without hassle.

The process involves reporting the loss, gathering required documents, filling out forms, and submitting your application in person. By the end of this article, you'll be well-prepared to tackle the passport replacement process with confidence.

Table of Contents

  1. What to Do If You Lose Your Passport
  2. Steps to Report a Lost Passport
  3. Eligibility Criteria for Passport Replacement
  4. Documents Required for Replacing a Lost or Mutilated Passport
  5. Step-by-Step Guide to Replacing Your Passport
    1. How to Fill Out the eCitizen Online Form
    2. Paying the Replacement Fees
    3. Submitting Your Application
    4. Processing Time and What to Expect
  6. Frequently Asked Questions
  7. Conclusion

What to Do If You Lose Your Passport

If you lose your passport, the first step is to stay calm and retrace your steps to see if you can locate it. Check all the places you've been to recently, including your home, office, and any public transport you may have used. If your passport is still missing, you should report the loss immediately to prevent unauthorized use.

For those who suspect their passport has been stolen, it is crucial to file a police report as soon as possible. This report will be an essential document when applying for a replacement passport.

Steps to Report a Lost Passport

  1. File a Police Report: Visit the nearest police station and file a report. Make sure you receive a copy of the report, as you'll need it for your passport replacement application.
  2. Notify the Department of Immigration Services: Inform the Kenyan Department of Immigration Services about the loss of your passport. This can be done online through the eCitizen portal or in person at any immigration office.
  3. Cancel the Lost Passport: The authorities will cancel your lost passport to prevent any potential misuse.

Eligibility Criteria for Passport Replacement

To be eligible for a passport replacement, you must be a Kenyan citizen and provide proof of identity. Minors under the age of 18 will require the consent of a parent or legal guardian for their passport replacement application. Additionally, you must provide all required documents as per the guidelines of the Department of Immigration Services.

Documents Required for Replacing a Lost or Mutilated Passport

When replacing a lost or mutilated passport, you will need the following documents:

  • Police report for the lost passport
  • Original and copy of your Birth Certificate
  • Original and copy of your National ID card
  • Copy of the lost or mutilated passport, if available
  • Three current passport-sized photographs
  • Recommender’s ID card copy
  • Parent’s or legal guardian’s ID cards and copies (for minors)
  • Affidavit detailing the circumstances of the loss or damage

For a detailed list of requirements, visit the Kenya Embassy Washington D.C. ePassport page.

Step-by-Step Guide to Replacing Your Passport

How to Fill Out the eCitizen Online Form

  1. Register on eCitizen: Create an account on the eCitizen portal if you don't already have one.
  2. Fill Out the Application Form: Navigate to the Department of Immigration Services section and select the passport replacement application form.
  3. Provide Accurate Information: Fill in all the required fields, including your personal details, the circumstances of the passport loss, and your contact information.
  4. Upload Necessary Documents: Attach scanned copies of all required documents, including the police report, birth certificate, and ID card.

Paying the Replacement Fees

The fee for replacing a lost or mutilated passport varies depending on the type of passport you are applying for:

  • 32 Pages Ordinary "A" Series: Kshs. 4,550
  • 48 pages Ordinary "B" Series: Kshs. 6,050
  • 64 Pages Ordinary "C" Series: Kshs. 7,550
  • East African Passport: Kshs. 990
  • Diplomatic passport (48 page): Kshs 7,550
  • Mutilated Passport: Kshs 10,050
  • Lost Passport: Kshs 12,050

You can pay the fees online through mobile money, credit/debit cards, or online banking.

Submitting Your Application

After completing the online application and making the payment, print out the application form and three application receipts. Submit these documents in person at the nearest immigration office, along with the original copies of the required documents.

Processing Time and What to Expect

The processing time for replacing a lost or mutilated passport is typically 10 working days for a first-time application and 5 working days for other types. However, this timeframe can vary depending on the completeness of your application and the workload at the immigration office.

For more information on the passport application process, you can visit the eCitizen passport application page.

Frequently Asked Questions

1. What should I do if I find my lost passport after reporting it?

If you find your lost passport after reporting it, you should notify the Department of Immigration Services immediately. The passport will be invalid, and you will still need to proceed with the replacement process.

2. Can I travel while my passport replacement application is being processed?

No, you cannot travel without a valid passport. It is advisable to wait until you receive your new passport before making any travel plans.

3. How long does it take to replace a lost or mutilated passport?

The processing time for a replacement passport is typically 10 working days for a first-time application and 5 working days for other types. However, it can vary based on the completeness of your application and the workload at the immigration office.

4. Can someone else submit my passport replacement application on my behalf?

No, you must submit your passport replacement application in person. However, minors will need to be accompanied by a parent or legal guardian.

5. What should I do if my passport is damaged but not completely unusable?

If your passport is damaged but can still be used, it is still advisable to replace it to avoid potential issues at border crossings. Follow the same process as for a lost or mutilated passport.

Conclusion

Replacing a lost or mutilated Kenyan passport is a manageable task if you follow the correct procedures and gather all the necessary documents. By staying organized and informed, you can ensure a smooth and efficient replacement process. For more details on passport applications and other legal advice, visit M-Wakili for free legal advice and resources.

For more information on related topics, you might find this guide on registering a self-help group in Kenya helpful.

Feel free to reach out with any further questions or concerns, and safe travels!


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passport-replacement
kenya-passport
legal-advice
travel-documents