July 14, 2023

Quick Start Guide: Applying for a Kenyan Passport Online

Introduction

Applying for a Kenyan passport online can seem like a daunting task, but it doesn't have to be. Whether you're a justice seeker, a small business owner, or simply planning your next international adventure, this guide will walk you through the process step-by-step. By the end of this article, you'll be well-prepared to navigate the eCitizen platform and get your passport application submitted with ease.

In this guide, we will cover everything from registering on the eCitizen portal to submitting your application. We'll also provide tips on avoiding common mistakes and answer some frequently asked questions to ensure your passport application experience is as smooth as possible.

Registering on eCitizen
Completing the Application Form
Document Checklist
Payment and Submission
Common Mistakes to Avoid
Frequently Asked Questions
Conclusion

Registering on eCitizen

The first step in applying for a Kenyan passport online is registering on the eCitizen platform. The eCitizen portal is the official gateway to all government services in Kenya, and it simplifies the process of accessing these services online.

To register, visit eCitizen and click on the "Sign Up" button. You will need to provide some basic information, including your national ID number, email address, and phone number. After filling out the required fields, click "Submit" to create your account. You will receive a verification email to activate your account. Click on the link in the email to complete the registration process.

Once your account is activated, log in to the eCitizen portal. You can now access various government services, including passport applications. Make sure to keep your login credentials safe, as you will need them for future access.

Completing the Application Form

With your eCitizen account set up, the next step is to complete the passport application form. Navigate to the "Department of Immigration Services" section and select the option for passport application. You will be given several choices, including applying for a new passport, renewing an existing one, or replacing a lost or damaged passport.

Select the appropriate option and proceed to fill out the application form. The form requires detailed information, such as your personal details, contact information, and travel history. Ensure that all information provided is accurate to avoid any delays in processing your application.

After filling out the form, you will be prompted to upload a recent passport-size photograph. The photo must meet specific requirements, such as having a white background and clearly showing your facial features. Follow the guidelines provided on the portal to avoid any issues.

Document Checklist

Before submitting your application, you need to gather the necessary documents. Here's a checklist of the required documents:

A pre-filled passport application form from eCitizen
Original birth certificate and a photocopy
Original National ID card and a photocopy
Three recent passport-size photos
Recommender’s ID card copy
Consent letter for minors (if applicable)
Old passport for replacement (if applicable)
Parents' National ID cards and copies (for minors)

Ensure that all documents are in order and meet the specified requirements. Missing or incorrect documents can lead to delays or rejection of your application.

Payment and Submission

Once your application form is completed and you have gathered the necessary documents, the next step is to make the payment. The eCitizen platform allows you to pay for your passport application fee using various methods, including mobile money, credit or debit cards, and online banking.

The fees for different types of passports are as follows:

32 Pages Ordinary "A" Series: Kshs. 4,550
48 Pages Ordinary "B" Series: Kshs. 6,050
64 Pages Ordinary "C" Series: Kshs. 7,550
East African Passport: Kshs. 990
Diplomatic passport (48 pages): Kshs. 7,550
Mutilated Passport: Kshs. 10,050
Lost Passport: Kshs. 12,050

After making the payment, print out the application form and three application receipts. You will need to submit these, along with the other required documents, in person at the designated Immigration offices (Nyayo House, Mombasa, or Kisumu).

Common Mistakes to Avoid

Submitting a passport application can be straightforward, but there are common pitfalls to watch out for:

Incomplete Forms: Ensure every section of the form is filled out accurately.
Incorrect Document Copies: Make sure to provide clear and correct photocopies of required documents.
Non-Compliant Photos: Follow the photo guidelines strictly to avoid having your application rejected.
Missed Deadlines: Submit your application well ahead of any planned travel to account for processing times.
Payment Issues: Double-check payment details to ensure the correct amount is paid and the receipt is properly printed.

By avoiding these mistakes, you can ensure a smoother and quicker processing of your passport application.

Frequently Asked Questions

1. How long does it take to process a Kenyan passport?

Typically, it takes about 10 working days to get your first passport once your form has been physically submitted at the Immigration offices. For other application types, it usually takes about 5 working days.

2. Can I apply for a passport online if I am outside Kenya?

Yes, you can apply for a Kenyan passport online from anywhere in the world. However, you will need to visit a Kenyan embassy or consulate to submit your documents in person.

3. What happens if I make a mistake on my application form?

If you realize you have made a mistake on your application form, it is best to correct it before submitting it. If you have already submitted the form, contact the Department of Immigration Services for assistance.

4. Can minors apply for a passport online?

Yes, minors can apply for a passport online. However, the application must be accompanied by a consent letter from the parents and copies of the parents' National ID cards.

5. How do I track the status of my passport application?

You can track the status of your passport application via the eCitizen portal. Log in to your account and navigate to the "Applications" section to see the status of your application.

Conclusion

Applying for a Kenyan passport online is a streamlined process thanks to the eCitizen portal. By following the steps outlined in this guide, you can ensure your application is complete and accurate, reducing the chances of any delays. Remember to gather all necessary documents, make the appropriate payment, and submit your application in person at the designated Immigration offices.

For more legal advice and assistance with other legal matters, consider using MWakili. MWakili offers free legal advice and instant answers to your legal questions, making it an invaluable resource for justice seekers and small business owners alike.