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September 25, 2023

How to Apply for an eCitizen Passport in Kenya


Introduction

Applying for a passport can often feel daunting, especially with the various steps and documentation required. But in Kenya, the eCitizen portal simplifies this process, making it more accessible and efficient. If you're looking to travel or need a passport for any other reason, understanding the eCitizen passport application process is crucial. This blog post provides a detailed, step-by-step guide to help you navigate through the entire process seamlessly.

In this comprehensive guide, we will cover everything from registering on the eCitizen portal to the final submission of your application. Whether you're a justice seeker, a small business owner needing to travel for work, or a law student aiming for an international internship, this guide is tailored to meet your needs.

Table of Contents

  • Step 1: Registering on the eCitizen Portal
    • Creating Your eCitizen Account
    • Account Verification Process
  • Step 2: Filling Out the Passport Application Form
    • Document Requirements
    • Uploading Documents
  • Step 3: Making Payments
    • Payment Methods
    • Payment Confirmation
  • Step 4: Submitting the Application
    • Booking an Appointment for Biometrics
    • Visiting the Immigration Office
  • Frequently Asked Questions
  • Conclusion

Step 1: Registering on the eCitizen Portal

Creating Your eCitizen Account

Before you can apply for a passport, you need to create an account on the eCitizen portal. Visit eCitizen Kenya and click on the "Create Account" button. You will need to provide your national ID number, your first name, and a valid email address. Once you've filled in the required fields, click on "Continue" to proceed.

Account Verification Process

After creating your account, you will receive an email with a verification link. Click on this link to verify your account. If you don’t see the email in your inbox, check your spam or junk folder. Verifying your account is crucial as it ensures you can access all the services provided by the eCitizen portal, including passport applications.

Step 2: Filling Out the Passport Application Form

Document Requirements

Once your account is verified, log in to your eCitizen account and navigate to the Immigration Services section. Click on "Apply for a Passport" and you will be prompted to fill out an application form. The form will require you to provide various details, including your personal information, contact details, and passport type.

Here are the documents you will need:

  • Original birth certificate and a photocopy
  • Original National ID Card and a copy
  • Three passport-size photos
  • Recommender’s ID Card copy
  • Consent letter for minors
  • Old passport for replacement (if applicable)
  • Parents' National ID cards and copies (for minors)

Uploading Documents

After filling out the application form, you will need to upload scanned copies of the required documents. Make sure the documents are clear and legible. The eCitizen portal accepts various file formats, but it’s advisable to use PDF or JPG formats for clarity.

Step 3: Making Payments

Payment Methods

Once you’ve uploaded all the required documents, you will need to make a payment for your passport application. The eCitizen portal offers several payment methods including mobile money (M-Pesa), credit/debit cards, and online banking.

Payment Confirmation

After making the payment, you will receive a confirmation message both on your eCitizen account and via SMS. It’s crucial to keep this confirmation as you will need it for the next steps in the application process.

Step 4: Submitting the Application

Booking an Appointment for Biometrics

With your payment confirmed, the next step is to book an appointment for biometrics. Log in to your eCitizen account, go to the Immigration Services section, and select "Book an Appointment." Choose a convenient date and time for your biometrics capture.

Visiting the Immigration Office

On the day of your appointment, visit the designated Immigration Office (Nyayo House, Mombasa, or Kisumu) with all your original documents, the printed application form, and the payment confirmation. During this visit, your fingerprints and photograph will be taken. Ensure you arrive on time and follow all instructions given by the immigration officers.

Frequently Asked Questions

1. How long does it take to get a passport after submitting the application?

Typically, it takes about 10 working days to receive your passport after submitting your application and completing the biometrics process. However, it can take longer if there are any discrepancies or additional checks required.

2. Can I apply for an eCitizen passport if I am outside Kenya?

Yes, you can start the application process online through the eCitizen portal, but you will need to visit a Kenyan embassy or consulate to complete the biometrics.

3. What should I do if I lose my passport?

If you lose your passport, you will need to report the loss to the nearest police station and obtain a police abstract. You will then start the application process for a replacement passport on the eCitizen portal.

4. Can minors apply for a passport through eCitizen?

Yes, minors can apply for a passport through the eCitizen portal, but the application must be completed by a parent or legal guardian. A consent letter and copies of the parents’ national IDs are required.

5. Is the eCitizen portal secure for online payments?

Yes, the eCitizen portal uses secure payment gateways to ensure your financial information is protected.

Conclusion

Applying for an eCitizen passport in Kenya has never been easier. By following the steps outlined in this guide, you can complete your application efficiently and without hassle. From creating your eCitizen account to submitting your application, each step is designed to be user-friendly and straightforward. For more information on legal matters and additional services, visit MWakili for comprehensive legal advice tailored to your needs.

Navigating the passport application process doesn’t have to be complicated. With the eCitizen portal, you have all the tools you need at your fingertips. Whether you're a lawyer, a law student, a justice seeker, or a small business owner, this guide aims to make your passport application process as smooth as possible. Safe travels!


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