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May 12, 2023

How to Apply for an eCitizen Passport: A Step-by-Step Guide


Introduction

Are you planning to apply for a Kenyan passport and wondering where to start? The process can seem daunting, but it doesn't have to be. With the advent of eCitizen, applying for a passport has become more straightforward and efficient. In this guide, we'll walk you through the entire process, from registering on the eCitizen portal to submitting your application. Whether you're a first-time applicant or renewing your passport, this guide has got you covered. Read on to make your passport application experience as smooth as possible.

Table of Contents

  • Introduction
  • What is an eCitizen Passport?
  • Why Choose eCitizen for Passport Application?
  • Step-by-Step Guide to Applying for an eCitizen Passport
    • Step 1: Register an eCitizen Account
    • Step 2: Fill in the Passport Application Form
    • Step 3: Pay the Passport Fees Online
    • Step 4: Submit Your Application
  • Frequently Asked Questions
  • Conclusion

What is an eCitizen Passport?

An eCitizen passport is a digital approach to the traditional passport application process in Kenya. The eCitizen portal is a one-stop online platform that allows Kenyans to access various government services, including passport applications. This system was introduced to streamline the process, reduce paperwork, and offer convenience to users.

The eCitizen passport is part of Kenya's broader initiative to digitize government services. By leveraging technology, the government aims to make it easier for citizens to access essential services without the need to visit multiple offices physically. This online system is particularly beneficial for those with tight schedules or who live far from immigration offices.

Why Choose eCitizen for Passport Application?

There are several compelling reasons to choose the eCitizen platform for your passport application. Firstly, the platform is user-friendly and accessible, making it easy for anyone to navigate. You can complete the entire process from the comfort of your home, which saves time and effort.

Secondly, the eCitizen system offers transparency and real-time updates. Once you submit your application, you can track its progress online, ensuring you're always in the loop. Additionally, the platform supports multiple payment methods, including mobile money, credit/debit cards, and online banking, making the payment process hassle-free.

Lastly, the eCitizen portal is secure and reliable. Your personal information is protected through high-level encryption, adhering to international data protection standards. This ensures that your application details remain confidential and secure.

Step-by-Step Guide to Applying for an eCitizen Passport

Applying for an eCitizen passport involves several steps. Here's a detailed guide to help you through the process:

Step 1: Register an eCitizen Account

The first step in applying for an eCitizen passport is to register an account on the eCitizen portal. Visit eCitizen and click on the "Create an Account" button. You'll need your National ID number and a valid email address to complete the registration. Once registered, log in to your account to access the passport application services.

Creating an eCitizen account is straightforward. Fill in the required details, verify your email address, and set up a secure password. After registration, you'll have access to various government services, including passport applications.

Step 2: Fill in the Passport Application Form

Once logged in, navigate to the Department of Immigration Services and click on "Passport Application." You'll be prompted to choose the type of passport you wish to apply for, such as a new passport, renewal, or replacement. Carefully read the instructions and fill in the application form with accurate details.

The application form requires personal information, including your full name, date of birth, and contact details. You'll also need to upload a passport-sized photo and supporting documents, such as your National ID, birth certificate, and any previous passport. Make sure all documents are clear and legible to avoid delays.

Step 3: Pay the Passport Fees Online

After completing the application form, the next step is to pay the passport fees. The eCitizen platform supports various payment methods, allowing you to choose the most convenient option. You can pay using mobile money (e.g., M-Pesa), credit/debit cards, or online banking.

The fees vary depending on the type of passport you're applying for. For instance, a 32-page ordinary passport costs Kshs. 4,550, while a 64-page ordinary passport costs Kshs. 7,550. Ensure you select the correct payment method and follow the prompts to complete the transaction.

Step 4: Submit Your Application

Once the payment is confirmed, you'll need to download and print the application form and three application receipts. Submit the completed form in person at the designated immigration offices, such as Nyayo House in Nairobi, Mombasa, or Kisumu. Bring along the original documents for verification.

During the submission, you'll undergo a biometric capture, including fingerprinting and a photograph. Ensure you have all the required documents, including the application form, receipts, original ID, birth certificate, and any previous passport. The processing time for a new passport is typically 10 working days, but it may vary depending on the volume of applications.

Frequently Asked Questions

How long does it take to get a passport?

The standard processing time for a new passport is approximately 10 working days. However, this may vary depending on the time of year and the volume of applications. It's advisable to apply well in advance of any planned travel.

What documents are required for a passport application?

The required documents include a completed application form, original National ID, birth certificate, three passport-sized photos, and any previous passport. Additional documents may be required for specific cases, such as a consent letter for minors.

Can I apply for a passport if I lost my previous one?

Yes, you can apply for a replacement passport if you lost your previous one. You'll need to provide additional documents, such as a police report, an affidavit explaining the loss, and a copy of the lost passport if available.

How do I check the status of my application?

You can check the status of your application by logging into your eCitizen account. Navigate to the "My Applications" section to view the progress of your passport application.

What are the fees for different types of passports?

The fees vary depending on the type of passport. For instance, a 32-page ordinary passport costs Kshs. 4,550, a 64-page ordinary passport costs Kshs. 7,550, and a diplomatic passport costs Kshs. 7,550. Additional fees apply for lost or mutilated passports.

Conclusion

Applying for a passport through the eCitizen portal is a convenient and efficient process. By following the steps outlined in this guide, you can navigate the application process with ease and ensure a smooth experience. Remember to gather all the necessary documents, pay the required fees, and submit your application in person at the designated immigration offices. For more information and assistance, visit MWakili to get free legal advice and guidance on your passport application. Happy travels!


Tags:

ecitizen-passport
kenya-passport
passport-application
kenya-immigration