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September 14, 2023

A Complete Guide to Renewing Your Passport on www.ecitizen.go.ke


Introduction

Renewing your Kenyan passport should be a seamless process, but navigating the eCitizen portal can sometimes be a bit daunting. Fear not! This comprehensive guide will walk you through every step of the passport renewal process. Whether you're a seasoned traveler, a law student, or someone renewing their passport for the first time, this guide is tailored for you. By the end of this post, you'll be armed with all the information you need to renew your passport efficiently and with minimal hassle.

In this guide, we'll cover the importance of renewing your passport, the step-by-step process of using the eCitizen portal, the required documents, payment details, and even how to track your renewal status. So, let's dive in and make your passport renewal experience as smooth as possible.

Table of Contents

  • Introduction
  • Why You Need to Renew Your Passport
  • Steps to Renew Your Passport Online
    • Required Documents for Passport Renewal
    • Payment Details and Fees
  • Submission and Biometric Process
  • Tracking the Renewal Status
  • Frequently Asked Questions
  • Conclusion

Why You Need to Renew Your Passport

Renewing your passport is crucial for a variety of reasons. Firstly, an expired passport is essentially useless for international travel. Many countries require that your passport be valid for at least six months beyond your planned departure date. This means that even if your passport is still valid but close to expiration, you might face travel restrictions.

Secondly, a valid passport serves as an important identification document. It can be used for various legal and administrative purposes within Kenya and abroad. Renewing your passport ensures that you always have a reliable form of identification on hand.

Lastly, renewing your passport in a timely manner helps you avoid last-minute rush and potential delays. The passport renewal process involves several steps, including online application, document submission, and biometric verification. Planning ahead ensures that you have ample time to complete all these steps without any stress.

Steps to Renew Your Passport Online

Renewing your passport online via the eCitizen portal is a straightforward process. Here’s a step-by-step guide to help you through it:

  1. Register on eCitizen: If you don't already have an eCitizen account, you'll need to create one. Visit eCitizen and register using your National ID and other required details.
  2. Login to Your Account: Once registered, log in to your eCitizen account.
  3. Select Passport Application Service: Navigate to the Directorate of Immigration Services and select the passport application service.
  4. Fill the Application Form: Carefully read the instructions and fill out the application form with accurate details.
  5. Upload Required Documents: Ensure you have all the necessary documents scanned and ready for upload.
  6. Make Payment: Select your preferred mode of payment and pay the required fees.
  7. Download and Print: Once payment is confirmed, download and print the application form and payment receipts.

Required Documents for Passport Renewal

To renew your passport, you'll need the following documents:

  • A pre-filled passport application form from the eCitizen portal.
  • Three application receipts.
  • Original and photocopy of your birth certificate.
  • Original National ID Card and a photocopy.
  • Three recent passport-size photographs.
  • Recommender’s ID Card copy.
  • Consent letter for minors (if applicable).
  • Old passport (for replacement).
  • Parents' National ID cards and photocopies (for minors).

Payment Details and Fees

The fees for passport renewal vary depending on the type of passport you are applying for. The payment can be made using mobile money, credit/debit cards, or online banking from local banks. Here’s a breakdown of the fees:

  • 32 Pages Ordinary "A" Series: Kshs. 4,550
  • 48 pages Ordinary "B" Series: Kshs. 6,050
  • 64 Pages Ordinary "C" Series: Kshs. 7,550
  • East African Passport: Kshs. 990
  • Diplomatic passport (48 page): Kshs 7,550
  • Mutilated Passport: Kshs 10,050
  • Lost Passport: Kshs 12,050

Submission and Biometric Process

After completing the online application and making the necessary payments, you’ll need to submit your application in person at designated immigration offices. Here’s what to expect:

  1. Prepare Your Documents: Ensure you have all the required documents arranged in order.
  2. Visit Immigration Office: Go to the nearest immigration office (Nyayo House, Mombasa, or Kisumu) with your documents.
  3. Biometric Capture: During your visit, your fingerprints and a photograph will be taken for biometric verification.
  4. Submission: Submit your application form along with the required documents.

Tracking the Renewal Status

Once you’ve submitted your application, you can track the status online through the eCitizen portal. Here’s how:

  1. Login to eCitizen: Access your account on the eCitizen portal.
  2. Navigate to Application History: Go to the "Application History" section.
  3. Check Status: Select your passport application to view the current status.

Typically, it takes about 10 working days to process a new passport and about 5 working days for renewals. However, this timeline can vary based on the volume of applications and other factors.

Frequently Asked Questions

1. How long does it take to renew a passport in Kenya?

The processing time for a renewed passport is generally about 5 working days, but it can vary depending on the workload at the immigration office.

2. Can I travel while my passport renewal is in process?

No, you need a valid passport to travel. It’s advisable to renew your passport well in advance of any planned travel.

3. What should I do if my passport application is rejected?

If your application is rejected, you will receive feedback on the reasons for rejection. You can then address the issues and reapply.

4. Is it possible to expedite the passport renewal process?

Currently, there is no official expedited service for passport renewals. Planning ahead is the best way to ensure timely renewal.

5. Can minors apply for passport renewal online?

Yes, minors can apply for passport renewal online, but they will need a consent letter from their guardians and other additional documents.

Conclusion

Renewing your passport through the eCitizen portal is a streamlined and efficient process if you follow the steps outlined in this guide. By preparing all necessary documents in advance and understanding the submission and biometric process, you can avoid common pitfalls and ensure a smooth renewal experience. Remember, a valid passport is not just a travel document but also a vital form of identification, so renew it well before it expires.

For more legal advice and services, visit MWakili, your dedicated online resource for all things legal in Kenya.


This blog post aims to provide you with a comprehensive understanding of the passport renewal process on the eCitizen platform. Happy travels and safe journeys!


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passport-renewal
ecitizen
kenyan-passport
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