August 15, 2024

How to Apply for a Passport in Kenya Online: A Comprehensive Guide

Introduction

Applying for a passport can be a daunting task, but with the advent of online services, the process has become significantly more straightforward. For Kenyans, the eCitizen portal simplifies the passport application process, making it accessible to everyone from the comfort of their home. This guide is designed to walk you through every step of applying for a Kenyan passport online, ensuring you have all the necessary information at your fingertips. Whether you're a first-time applicant or renewing your passport, this comprehensive guide will make the process seamless and stress-free.

Introduction
Step 1: Register on the eCitizen Portal
Step 2: Fill Out the Passport Application Form
Step 3: Upload Required Documents
Common Mistakes to Avoid
Step 4: Pay the Application Fee
Step 5: Submit Your Application
Step 6: Book an Appointment for Biometrics
Frequently Asked Questions
Conclusion

Step 1: Register on the eCitizen Portal

The first step in the online passport application process is to register on the eCitizen portal. The eCitizen portal is a one-stop shop for all government services in Kenya, including passport applications.

To register:

Visit the eCitizen portal and click on "Create an Account."
Choose the "Kenyan Citizen" option and enter your national ID number.
Fill in your personal details, including your name, date of birth, and email address.
Create a password and verify your account through the email sent to your inbox.

Once registered, log in to your eCitizen account to access the passport application services.

Step 2: Fill Out the Passport Application Form

After logging into your eCitizen account, navigate to the Department of Immigration Services and select "Apply for a Passport." You will be presented with an online application form that you need to fill out accurately.

The form will require the following information:

Personal details such as your full name, date of birth, and gender.
Contact information, including your phone number and email address.
Address details, both permanent and current.
Details of your next of kin.
Previous passport details if you are renewing your passport.

Ensure that all the information provided is accurate to avoid delays or rejections.

Step 3: Upload Required Documents

Once you have completed the application form, the next step is to upload the necessary documents. These documents are crucial for verifying your identity and eligibility for a passport.

The documents required include:

A scanned copy of your original birth certificate.
A scanned copy of your national ID card.
Three recent passport-sized photos with a white background.
If applicable, a copy of your old passport for renewal applications.
Additional documents for minors, such as parents' ID cards and a consent letter.

Make sure the scanned documents are clear and legible.

Common Mistakes to Avoid

Incorrect Personal Details: Ensure that all names, dates, and other personal details are entered exactly as they appear on your official documents.
Poor Quality Scans: Upload clear, high-quality scans of all required documents to avoid rejections.
Incomplete Applications: Double-check that all sections of the application form are fully completed.

Step 4: Pay the Application Fee

After uploading the required documents, you will need to pay the application fee. The fee varies depending on the type of passport you are applying for:

32 Pages Ordinary "A" Series: Kshs. 4,550
48 Pages Ordinary "B" Series: Kshs. 6,050
64 Pages Ordinary "C" Series: Kshs. 7,550
Diplomatic passport (48 page): Kshs. 7,550
Mutilated Passport: Kshs. 10,050
Lost Passport: Kshs. 12,050

Payment can be made using mobile money services, credit/debit cards, or online banking. Ensure you keep the payment receipt for future reference.

Step 5: Submit Your Application

Once the payment is confirmed, you can submit your application. The system will generate a pre-filled passport application form and three application receipts. Download and print these documents as you will need them for the next steps.

Ensure you have all the printed documents ready for submission at the Immigration offices.

Step 6: Book an Appointment for Biometrics

The final step in the online application process is to book an appointment for biometrics. This step is essential as it involves capturing your fingerprints and taking a live photo, which will be used on your passport.

To book your appointment:

Log in to your eCitizen account and go to the passport application section.
Select "Book Appointment" and choose a convenient date and time.
Print the appointment confirmation slip.

On the day of your appointment, bring the printed application form, payment receipts, and original documents to the Immigration office.

Frequently Asked Questions

How long does it take to get a Kenyan passport?

Typically, it takes about 10 working days to process a new passport application. However, it can take longer if additional information is needed or if there are issues with the submitted documents.

Can I apply for a Kenyan passport if I am abroad?

Yes, you can apply for a Kenyan passport online from abroad. However, you will need to visit the nearest Kenyan embassy or consulate for the biometrics appointment.

What should I do if I lose my passport?

If you lose your passport, you will need to report the loss to the police and obtain a police abstract. You can then apply for a replacement passport through the eCitizen portal, providing the necessary documents and paying the applicable fee.

Can minors apply for a passport online?

Yes, minors can apply for a passport online. The application must be completed by a parent or legal guardian, and additional documents such as the minor's birth certificate and parents' ID cards are required.

What if there is an error on my passport?

If you notice an error on your passport, you should contact the Department of Immigration Services immediately to rectify the mistake. Corrections can be made, but it may involve additional fees and processing time.

Conclusion

Applying for a Kenyan passport online is a straightforward process that can save you time and hassle. By following this comprehensive guide, you can ensure that your application is completed accurately and efficiently. Remember to double-check all details, upload clear documents, and keep all receipts and confirmations. For more legal assistance and advice, visit MWakili, your go-to resource for legal information in Kenya.